New to Chaser BUREAU and the on-line Chaser WEB module in January 2008, Experience Nottinghamshire were quick to see benefits and potential of offering a delegate registration. In June 2008 they purchased Velvet's latest on-line registration product, reg.istraitons.com to enable them to offer this addition service.
In addition to venue finding using Velvet's Chaser BUREAU and on-line WEB module, Experience Nottinghamshire were also offering a delegate accommodation booking service however, the majority of the work was being done manually. This took time to manage requiring numerous excel spreadsheets and manually generated emails.
At Event UK in 2008 Velvet’s Chris Gibbs had an informal meeting with Andy Melton, Business Tourism Coordinator from Experience Nottinghamshire to discuss Velvet Software’s on-line accommodation booking system ConferenceBookings.co.uk. A remote demonstration of the system was arranged to enable the entire team at Experience Nottinghamshire to see the features and benefits that the system offered.
Chris was delighted to receive the call from Andy just before Confex 2009 to confirm that they wanted to proceed with ConferenceBookings.co.uk and arrange training for the end of March.
With the sun shinning and spring in the air Chris set off to Nottingham to train Andy Melton and James Jones on ConferenceBookings. “It was a pleasure training Andy & James on the system”, said Chris, “They’re good fun and a friendly team.”
“I like the way the system send emails automatically through the various stages of the event” said Andy “The system is logical and easy to use”.
“They took to the system really well” Chris reflected at the end of the second day's training, “they have customised the system text and emails, set up all of their accommodation providers with a synopsis and image and have an event live with allocations ready for delegates to book. I couldn’t be happier!”
Experience Nottinghamshire are the latest of nearly 30 UK destinations using ConferenceBookings.co.uk. They now offer a complete conference solution from on-line venue searching to enquiry handing and proposal service using Chaser BUREAU, a choice of delegate registration services using reg.istrations.com and an accommodation booking service using ConferenceBookings.co.uk - the complete suite of Velvet Software's Business Tourism products. We would like to wish them every success for the future and look forward to working closely with them.
