Velvet Software's Chris Gibbs travelled to the beautiful market town of Beverley to train East Yorkshire Events' (EYE) Kieran Lawry and Matthew Whittingham on ConferenceBookings.co.uk.
EYE have a variety of members ranging from large hotels to family-run bed and breakfast accommodation. ConferenceBookings will be used to offer an on-line accommdation booking service for events being held in the recently redeveloped 1930's Bridlington Spa. The Spa's Edwardian Theatre combines state-of-the-art technology and facilities with traditional surroundings to offer a unique service - the heart of their business. Kieran Lawry, Conference and Events Officer at EYE, needed a system that would enable all of his members to provide and manage their own accommodation allocations for delegates, with varying requirements, across a broad range of events and conferences.
Following a remote demonstration of Velvet's ConferenceBookings on-line accommodation system in January, Kieran felt that the system was the perfect solution for handing accommodation bookings at EYE and a much-welcome replacement for the current, time-consuming, manual system.
The system training for Kieran and Matthew took place over two days at the EYE offices. “Kieran and Matthew were a delight to train” said Chris, “They picked up the system really quickly; by the end of the first day we had all of their accommodation providers loaded onto the system and a demonstration event live for Kieran to show hoteliers at a members' meeting that very evening!”. The new system was received well by the EYE hotel and guest house association members. After receiving just one days training, Kieran was able to dispel any reservations members had about on-line allocations and bookings by demonstrating the benefits of ConferenceBookings to both delegates and accommodation providers.By mid-afternoon on the second day, Kieran and Matthew were ready to go live with events on the system. We would like to wish Kieran and the team at EYE every success for the future working with ConferenceBookings.co.uk for their events.
